Fixing Insufficient Balance Errors

The error

When your balance is too low to create a card, the API returns:

{"error": "Insufficient balance", "balance_usd": 12.50, "required_usd": 50, "shortfall_usd": 37.50, "action": "Add funds at https://aipaymentproxy.com/dashboard"}

Why this happens

Card creation requires your balance to be at least equal to the card spending limit. If you try to create a $50 card with only $12.50 in your balance, the request will fail.

How to fix it

1. 1.Go to your dashboard at aipaymentproxy.com/dashboard
2. 2.Add funds via ACH (free) or card (2.9% + $0.30 fee)
3. 3.Retry the card creation

Auto-reload

Enable auto-reload in your dashboard to automatically add funds when your balance drops below a threshold. This prevents your AI agents from failing due to insufficient balance.